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Return & Refund Policy

  • The returned goods/products will be checked with the receipt together and the goods should be in the good condition.
  • The packaging should also be in original condition in original shipping container as received.
  • If the goods/products has been used or damaged by the customer, there will not be any refund.
  • will also not be responsible if your shipment is damage/lost during the shipping or return transit.
  • Once we have checked and confirm the goods/products, customer will received their refund within 7-14 working days after the confirmation.
  • Shipping fee for self pickup will convert to administration fee.

Please return your purchase to the following address:
Kuretake Marketing Sdn Bhd
Lot 16, Persiaran KIP 1,

Taman Perindustrian KIP,

52200 Kuala Lumpur

Please contact us at or 03-62722066 if you have any questions or doubts.